Director, Enterprise Applications
Director, Enterprise Applications
As a key member of the IT leadership team, the Director, Enterprise Applications leads the IT application teams and is accountable for the maintenance, implementation, and enhancements of all business applications for the District. This position provides direction on resource allocation and prioritization to meet District goals and objectives. The Director is responsible for talent management including training, coaching, and mentoring of managers and staff. The Director is expected to develop, maintain, and execute against application roadmaps which align with organizational goals and objectives This leadership position requires the ability to develop effective teams, manage multiple initiatives, build and maintain strong business relationships, and facilitate positive and solution-oriented discussions with key cross functional business stakeholders. Additionally, this position will champion change throughout the Information Technology organization, as well as the District as a whole, by providing visible improvements and tangible returns on investments.
1.Bachelor’s degree in Computer Science, Information Technology (IT), in a related field.Master’s Degree preferred.
2.Minimum seven (7) years of work experience in software development, system support, andIT project management.
3.Demonstrated experience in business analysis and process analysis as well as projectleadership of complex enterprise business application implementations. Experience withSAP and GIS is preferred.
4.Strong management and leadership skills; ability to build collaborative and effective businessrelationships to meet organizational objectives and goals.
5.Proven ability to deliver multiple projects on time and within budget.
6.Experience working within an ever changing fast paced environment, while managingcompeting priorities.
7.Ability to direct efforts on business solutions and processes first before technology.
8.Exceptional ability to communicate effectively, verbally and in writing, with diverse clientele,including technical and administrative personnel internal and external to the District as wellas senior executives.
9. Demonstrated ability to effectively build, manage, and lead a diverse technical staff and project teams comprised of technical and client department members.
10. High energy and ability to work with minimal direct supervision.
11. Work is primarily performed in an office setting amid normal conditions of dust, odors, fumes, office lighting and noises.
12. Must be available to respond to escalated critical support issues after-hours as well as some planned after-hour work.
13. Proficiency in computer software such as Microsoft Word, Excel, PowerPoint, and knowledge of enterprise software.
14. Ability to learn new or upgraded computer software as required.
15. Possess professional communication skills while maintaining a friendly, courteous and helpful disposition with co-workers, management and customers regardless of provocation.
In order to effectively contribute to the management of the District, the Director, Enterprise Applications is accountable and responsible to:
1. Ensure the District’s suite of applications are healthy, reliable, well maintained, and meet business needs.
2. Develop, maintain, and execute against an application lifecycle roadmap to ensure investments are leveraged, obsolete technology is deprecated, upgraded, or replaced and solutions are aligned to District strategy and vision.
3. Stay abreast of industry trends, technology advancements, best practices and business needs. Provide thought leadership and recommendations for optimizing enterprise applications, streamlining processes, and/or acquiring new capabilities.
4. Set expectations and provide guidance for recurring application team resource planning and prioritization that supports goals and objectives.
5. Ensure application teams execute duties within policies, procedures, frameworks, and methodologies. Provide feedback for continuous improvement of established practices.
6. Manage talent: recruit, develop and train, coach and mentor managers and staff. Build morale, motivate and instill productivity and teamwork; create and promote a positive and supportive work environment.
7. Serve as a liaison between business subject matter experts and technical staff to ensure an accurate understanding of business needs; provide guidance during implementation and ensure compliance with District policies and Information Technology practices.
8. Establish strong partnerships with vendors; negotiate cost-effective agreements; monitor and manage service levels.
9. Contribute to the development of the annual IT budget specific to vendors, staffing, training, and capital expenditures. Monitor and manage operation within budget.
10. Provide change leadership to ensure the success of IT and business initiatives via effective communications and change management programs and techniques.
11. Communicate with and assist customers, co-workers and management professionally, regardless of provocation.
12. Comply with and understand all pertinent District Policies and Procedures.
13. Act within the spirit of District and Department values.
14. Perform a variety of other duties as assigned.
15.Fulfill responsibilities common to all Supervisory, Professional, and Administrativepositions.
In contributing to the objectives of the District, the Director, Enterprise Applications is responsible for effecting constructive relationships with:
1.Executive and Senior Management, stakeholders and steering committees
2.Supervisors and staff in all constituent departments/divisions at the District.
3.Information Technology personnel.
4.Vendors of computer and network software and hardware.
5.Information Systems and user personnel of other companies in order to gather informationon new and existing systems and procedures.
6.Vendors of computer software, hardware, and related services to ensure proper systemdesign and to be able to recommend changes as appropriate.
An Equal Opportunity Employer “Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation\"
November 19, 2021