Job Listing

Event Concierge

Metropolitan Entertainment & Convention Authority

Hospitality, Non-profit

Job title:
Event Concierge

Job level:

Job description:

Event Concierge

• Location 455 North 10th Street, Omaha, NE, 68102, United States
• Base Pay $14.50 / Hour
• Employee Type Casual
Provide concierge service to Premium Seating areas at MECA managed facilities with an approachable, professional, and helpful demeanor.

• Must be familiar with assigned section(s) of the facility to assist guests in locating specific seat locations and suites
• Scan tickets for entry into premium seating areas and provide wrist bands, as needed
• Verify identification from guests who wish to purchase alcohol and provide a wrist band in an efficient manner
• Prepare and monitor Premium Seating areas prior to doors and after the event
• Work in Club Lounge and hospitality areas, as assigned
• Control movement of guests at events so as not to interfere with the viewing of the event by other guests
• Provide or seek assistance for guests needs
• Assist with crowd control during emergency situations
• Monitor guest behavior for compliance with event and facility policies
• Assist other Team Members, as needed

• 18 years of age or older
• Must be available 2 hours prior to event times
• Must display a positive attitude and professional image
• Must have strong interpersonal skills and provide excellent customer service
• Must be available to work variable hours, including nights, weekends, and holidays. Shifts may be split or extended, dependent on the event involved.

Language Skills:
• Ability to read and comprehend simple instructions, short correspondence, and memos i
• Ability to listen effectively, take and execute directions as given
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situations to guests, clients, and other Team Members of the organization

Working Conditions:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Ability to lift and carry 10 lbs
• Must be able to work in combination of indoor and outdoor weather conditions
• While performing the duties of this job, the Team Members is regularly required to stand for long periods of time, and walk and move up and down a significant number of stairs
• Must be able to work in loud environments

Positions available:

Posted on:
April 12, 2024

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