Housing Clerk-Public Housing
Omaha Housing Authority
Housing Clerk-Public Housing
Housing Clerk - Public Housing
The Omaha Housing Authority
The Omaha Housing Authority is a Non-Profit Government Agency based in Omaha. The OHA contracts with HUD to provide low and moderate-income individuals with safe and sanitary housing through rent subsidies and administers over 2700 public housing units and up to 4,300 Housing Choice (Section 8) Vouchers.
We are Welcoming
We Actively Listen
We are Diverse, Inclusive & Equitable
We are Exceptional
We Practice Self Care
We Share Power
We Practice De-Escalation
We are a Team
The Omaha Housing Authority offers an exceptional benefits package for full-time employees that includes medical, dental, vision, and life insurance; retirement and 457 compensation; 12 days of vacation that begin on your date of hire; and 17 paid holidays, including your birthday, a floating holiday, and a self-care day. For information on Omaha Housing Authority, including more information on employee benefits and our company culture, visit our website at www.ohauthority.org
This is a union position, the hire rate is $17.64 per hour.
To perform the necessary clerical duties of processing, maintaining, and updating of all OHA applications. Incumbent works under the supervision of the Public Housing Intake Manager. Incumbent must follow established OHA policies and procedures.
Send out written verifications as needed for new applicants.
Enter all information into the computer and update spreadsheet daily.
Record and update the returning correspondence.
Answer routine telephone inquiries concerning operation of the Leased/Public Housing Department and the Omaha Housing Authority.
File all correspondence to appropriate applicants’ file and any additional filing for files located in the backroom.
Calculates and computes the initial rent amount.
Follow up on file once verifications are received and establish status of participant.
Maintain correspondence, interpreting and updating applicants’ files.
Run EIV’s for all applicants and file away files.
Must clearly understand all aspects of the policies and procedures of OHA, including,
OHA admissions and continued occupancy policies. Must have the ability to effectively communicate this to applicants and visitors.
Routinely update appointments and remove clients who do not show.
Work interactively with all OHA departments.
Knowledge of community and social service agencies.
May provide transportation for applicants or residents.
Occasional resident home visits.
May assist with special projects.
May work evening and weekend hours.
May work in other areas of the Public Housing department as directed.
Perform other duties as required or assigned.
High School graduate or equivalent.
One (1) year of office experience to include administrative & clerical duties. Customer service experience helpful. Ability to speak Spanish beneficial.
Must be able to communicate effectively with diverse personalities, be mature, tactful and professional.
Must have the ability to complete assignments & projects under a variety of conditions.
Ability to understand oral and written instructions.
Property Management Rent Calc and Eligibility Certifications required. Incumbents are required to obtain Property Management Rent Calculation and Eligibility Certifications within the first 18 months of employment. OHA will pay for training and testing for an employee’s first, and if necessary, second attempt to meet the certification requirements. If the employee fails both attempts, the employee is responsible for the costs of any further testing. Employee is to provide proof of the certification within the first 18 months of employment. Failure to meet the certifications within the 18 month time frame will result in removal from the position. Removal from the position may include and is not limited to the following: termination of employment, demotion, or transfer.
Ability to establish and maintain effective working relationships with co-workers, consultants, contractors, HUD, local, state, federal officials; ability to communicate with people from a broad range of socio-economic backgrounds.
Must be able to type with a net accuracy rate of at least sixty (60) words per minute.
OHA is Committed to Equal Opportunity
Omaha Housing Authority is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local laws.
January 18, 2022