Job Listing:

Housing Specialist

Omaha Housing Authority

Omaha Housing Authority


Job title:
Housing Specialist

Job level:

Job description:
Housing Specialist – Forward Fill

The Omaha Housing Authority

The Omaha Housing Authority is a Non-Profit Government Agency based in Omaha. The OHA contracts with HUD to provide low and moderate-income individuals with safe and sanitary housing through rent subsidies and administers over 2700 public housing units and up to 4,300 Housing Choice (Section 8) Vouchers.

Core Values

We are Welcoming
We Actively Listen
We are Diverse, Inclusive & Equitable
We are Exceptional
We Practice Self Care
We Share Power
We Practice De-Escalation
We are a Team


The Omaha Housing Authority offers an exceptional benefits package for full-time employees that includes medical, dental, vision, and life insurance; retirement and 457 compensation; 12 days of vacation that begin on your date of hire; and 17 paid holidays, including your birthday, a floating holiday, and a self-care day. For information on Omaha Housing Authority, including more information on employee benefits and our company culture, visit our website at

Hiring Rate/Wage

This is a union position, the hire rate is $18.31 per hour.

Job Function

To complete initial application of applicants for determining eligibility on the Section 8 program. Process annual recertifications, transfers and interims of participants in compliance with OHA policies, HUD regulations and lease provisions.

Essential Functions

Conducts Housing Choice Voucher Briefings with the applicants upon eligibility from a waitlist.
Assess incoming documentation and determine verifications needed to accurately evaluate applicant’s eligibility for a Section 8 Housing voucher; prepare and submit verifications to appropriate sources.
Verifies client submitted information and prepares Section 8 recertification and processes them in a client management system. Ensures that all re-examinations are completed prior to expiration of participants’ leases and notifications mailed 30 days in advance.
Issues RFTA through Yardi (client management tracking system) and processes within 72 hours per policy.
Issue, processes, and tracks client request for transfers to a new housing unit, if transfer is cancelled will follow up and process interim.
Review owners’ and/or participants’ leases annually to ensure that rental amount plus allowances does not exceed Fair Market Rent and completes certification for rent reasonableness.
Recommends termination of payments for participants who fail to comply with reexamination deadlines or for participants over income requirements and participants who violate the Statement of Family Obligations/Responsibilities. Employee will forward completed files to the Quality Control Specialist / Manager for review and certification.
Obtains a change in certification from supervisor when it is determined during annual review that a participant must move due to a change in family composition.
Determines need for interim rent changes and completes all established and required processing procedures.
Log in all interim documents into an excel spreadsheet and send for verifications.
Process all reinstates, interims, abated inspections, and termed files.
Process all unreported income (Pnotes).
Must maintain an organized office workspace by filing all processed paperwork in files in alphabetical and chronological order daily.
Review and evaluate each piece of mail and correspondence daily.
Review and respond to emails and phone calls daily.
Submit daily, weekly, and monthly reports / logs to HCV Manager(s) through excel.
Must clearly understand all aspects of the policies and procedures of OHA, including, OHA admissions and continued occupancy policies and HUD regulations. Must have the ability to effectively communicate this to applicants and visitors. Must utilize critical thinking and good problem-solving skills.

Additional Responsibilities

May provide transportation for applicants or participants.
May conduct home visits.
May assist with special projects.
May work evening and weekend hours.
May work in other areas of the HCV Department as directed.
Perform other duties as required or assigned to assist the team in production goals.


High School Diploma and two year’s college education in human service, social work or related field or any equivalent combination of education and experience.
Preferred college degree in human services or some other closely related field. Two years actual work experience in a nonprofit agency, which included client service interaction. Ability to speak Spanish beneficial.
Incumbent must successfully complete OHA sponsored management certification courses within one year.
Must be able to communicate effectively with diverse populations and personalities, be mature, tactful, and professional.
Good knowledge of local agencies, property, stock, and bond values and federal, state and city agency programs which are designed for low-income families.
Ability to understand oral and written instructions. Ability to add subtract, multiply and divide using a calculator to make mathematical computations, compile statistical data, and prepare reports. Must have working knowledge of Microsoft office products, proficient with excel and case management principles.
Housing Choice Voucher Rent Calc and Eligibility Certifications are required. Incumbents are required to obtain Housing Choice Voucher Rent Calculation and Eligibility Certifications within the first 18 months of employment. OHA will pay for training and testing for an employee’s first, and if necessary, second attempt to meet the certification requirements.
If the employee fails both attempts, the employee is responsible for the costs of any further testing. Employee is to provide proof of the certification within the first 18 months of employment. Failure to meet the certifications within the 18-month period will result in removal from the position. Removal from the position may include and is not limited to the following: termination of employment, demotion, or transfer.
Ability to establish and maintain effective working relationships with, clients, co-workers, consultants, contractors, HUD, local, state, federal officials; ability to communicate with people from a broad range of socio-economic backgrounds.

OHA is Committed to Equal Opportunity

Omaha Housing Authority is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristics protected by federal, state or local laws.

Positions available:

Posted on:
January 18, 2022