Job Listing:

Customer Service Representative - Work From Home After Training!

EMS Inc.

EMS Inc.


Job title:
Customer Service Representative - Work From Home After Training!

Job level:

Job description:
Customer Service Representative - Work From Home After Training (Omaha,NE) - $1,000 Progressive Sign On Bonus!

At EMS, we “Contact Center” differently. We support our customers and clients every step of the way and provide an excellent customer service experience.

$1,000 Progressive Sign On Bonus!

Representatives hired for this program can earn up to a $1,000 sign on bonus. Payments are made in one-time installments on the paycheck after completing the following:

$250 after 2 weeks
$250 after 60 days
$250 after 90 days
$250 after 120 days

The Position:

We are looking for Customer Service agents to join a fast-paced and energetic customer service team for a facilities support program. Must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities.

* Opportunities to work from home after the successful completion of training.
* CDC guidelines for social distancing and disinfecting are followed in office.

You Will Need:

* Above average customer service skills
* Strong written and verbal communication skills when interacting with customers and co-workers
* Friendly and energetic attitude
* Computer knowledge and Internet skills
* Ability to navigate between multiple computer screens/tabs
* Quick learner who enjoys using trouble-shooting and problem solving skills
* Ability to work both as an individual and as a team member

Nice to Have:

* High School Diploma or equivalent
* Must be familiar with phone Apps, Internet, Email, and Microsoft Office
* Previous call center experience preferred
* Variety of shifts available. Availability for 1 weekend day preferred
EMS Offers:

* $1,000 progressive sign on bonus
* Paid on-the-job training
* Medical, dental, vision, and life insurance benefits
* Casual dress attire
* Individual work spaces
* Opportunities to possibly work from home after training
* All CDC guidelines for social distancing/disinfecting followed
* Complimentary breakfast on Fridays
* Free parking
* North-West Omaha location

Positions available:

Posted on:
January 14, 2022