Job Listing:

Probation Support Technician




Job title:
Probation Support Technician

Job level:

Job description:
District of Nebraska
Position Announcement No. 22-02

Position: Probation Support Technician (Two Positions)
Location: Lincoln and Omaha, Nebraska
Appointment: Full Time
Starting Salary: CL 24/21* - $46,764
Salary Range: $38,694 – $62,904
Opening Date: Monday, November 15, 2021
Closing Date: Sunday, December 5, 2021
Career Opportunity: CL 24/61

*Starting salary is set considering human resources policies, qualifications, experience, and applicant’s current salary or federal pay grade.

The United States Probation and Pretrial Services Office for the District of Nebraska is responsible for providing meaningful assistance to the court in its deliberations and decisions concerning the investigation and supervision of criminal defendants and offenders, and to insure public safety by reducing risk and maximizing offender success, now and in the future. The focus in the District of Nebraska is on evidence-based practices, modeling our district's vision with a focus on the Charter of Excellence and Code of Conduct while encouraging and cultivating a collaborative, positive work environment at all levels within the organization.

Position Overview

The United States Probation and Pretrial Services Office for the District of Nebraska is seeking two full-time probation support technicians. One position will be located in Lincoln and the other will be in Omaha. Work is generally performed in an office setting, where defendants and offenders with violent backgrounds are regularly present.

Representative Duties

Probation support technicians provide technical support and services to probation and pretrial services officers and managers. Primary duties include but are not limited to:

• Performing receptionist duties by greeting visitors/defendants/offenders in person and on the telephone, answering routine questions, and directing visitors/callers to the appropriate person or department. Advise defendants/offenders reporting from prison or from court as to officer assignment and procedures. Provide information to a wide variety of people within and outside of the probation and pretrial services office as appropriate;

• Scanning/storing documents electronically to include the daily office mail and archived files;

• Preparing correspondence as requested;

• Performing data entry into the national case file management system

• Conducting law enforcement and other record checks via various automated systems;

• Reviewing Internet monitoring reports;

• Performing and/or assisting with investigations of all types (e.g., collateral, pretrial, presentence, post-sentence, and supervision);

• Reporting noncompliance issues to officers and the court;

• Assisting with general case management;

• Assisting with the review and processing of invoices from vendors;

• Running statistical reports and entering workload data as requested; and

• Performing all other duties as assigned.


Education: High school graduation or equivalent; bachelor’s degree is preferred.

Experience: Prospective candidates should have two years of specialized experience that includes progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrates the ability to apply a body of rules, regulations, directives, or laws and involves the routine use of specialized terminology and automated software and equipment for word processing, data entry, or report operations. Such experience is commonly acquired in law firms, legal counsel offices, banking and credit firms, educational institutions, social service organizations, insurance companies, and real estate and title offices. Knowledge of the criminal justice system and community corrections is also preferred.

The candidate must possess the following:
• strong ability to be flexible
• strong organizational skills
• strong interpersonal skills
• strong communication skills
• ability to maintain composure in challenging times
• strong problem solving and critical thinking skills
• emotional intelligence

Application Process

Qualified applicants must submit an application package in PDF format including:
• A cover letter. The cover letter must specify the office location the applicant prefers: Lincoln, Omaha, or both.
• A detailed resume that includes full educational background, continuing education, legal training, alcohol/drug/mental health employment/certifications; facilitation/presentation skills; second language/sign language proficiencies; law enforcement/institutional or community work; military service; management experience; community service/civic involvement; work with under-represented populations; academic/professional publications; and internships.
• A complete AO 78 Application for Judicial Branch Employment. The form AO 78 is available on the court’s website at:

All documents must be submitted in PDF format to:

Incomplete application packages, those not received in PDF format, and applications received after the closing date will not be considered.

The applicants deemed most qualified will be invited to participate in a personal interview at their own expense. The United States District Court will not be responsible for expenses associated with traveling for interviews or for relocating the successful candidate. References will not be required until an applicant is considered a finalist. Final candidates are subject to a background security check. All application information is subject to verification. Appointment to this position is contingent upon successful completion of a background check, including fingerprint and criminal record checks. An applicant selected for the position will be hired provisionally pending successful completion of the investigation. Unsatisfactory results may result in termination of employment.

Employees of the United States District Court are not included in the government’s Civil Service classification, but are under an excepted appointment and therefore serve at will. All judiciary employees are required to adhere to the Code of Conduct for Judicial Employees. Applicants must be United States citizens or eligible to work in the United States. The United States District Court for the District of Nebraska is an equal opportunity employer and has a strong commitment to achieving diversity among staff. In particular, members of under-represented groups are strongly encouraged to apply.

The chief probation officer reserves the right to modify the conditions of this vacancy announcement at any time or to withdraw it without prior notice.


A generous benefits package is available and includes the following:
• Paid annual leave, 13 days per year during the first three years of federal service; accrual rate increases with additional years of service
• Paid sick leave, 13 days per year with unlimited accumulation
• Federal holidays, 11 paid days per year
• Federal Employees Health, Dental, Vision, and Life Insurance programs
• Health Care Reimbursement Account
• Dependent Care Reimbursement Account
• Long Term Care Insurance
• Thrift Savings Plan participation with up to 5% employer matching contributions
• Federal Employees Retirement System
• Flexible work schedule opportunities
• Telework opportunities
• On-site fitness facility
• Paid parking (contingent upon availability of funds)
• Employee Assistance Programs
• Work Life Services and on-site Health Units at select locations
• Virtual Learning through the Judiciary Online University
• Student Loan Forgiveness for Public Service Employees

For a detailed review of benefits, click here:

Employees are required to use Electronic Funds Transfer (EFT) for payroll direct deposit.

Positions available:

Posted on:
November 16, 2021