Job Listing:

Membership Manager

Lauritzen Gardens

Company:
Lauritzen Gardens

Industry:
Non-profit

Job title:
Membership Manager

Job level:
Mid

Job description:
Full Job Description

Lauritzen Gardens is seeking a dynamic, self-motivated, credible individual to provide strong revenue growth via the recruitment and retention of new individual and corporate members for our not-for-profit organization. The ideal candidate must be business-minded, sales-oriented, willing to follow proven success methods and develop new sales strategies, as well as enjoy talking to potential members and corporate partners. The position will also require someone who can provide superior customer service assistance to members regarding utilizing their memberships to the fullest.

Please reply to this post with a current/up-to-date resume AND personalized cover letter including day-time phone number in the body of the cover letter.

Lauritzen Gardens is a living museum of unique four-season plant displays maintained to the highest standards consistent with environmental stewardship. It provides memorable educational and aesthetic experiences for all.

PURPOSE & AREAS OF RESPONSIBILITY:
The Membership sales position recruits new, individual and corporate memberships as well as managing the scope of membership with retention of members at all levels being crucial to growing membership revenue each year. This position also manages a large existing database of current and lapsed members with accuracy and for information mining.

POSITION SCOPE:
New member recruitment is achieved through individualized professional sales/phone presentations as well as by coordinating in tandem with a team of front-end visitor-center sales associates for direct walk-in sales on site. The membership sales manager will be in charge of monthly online and mail-based renewals for membership expiration reminders to members. Developing and managing current member relations through reacting to daily emails as well as managing exclusive member benefits and events is required. This position will also be in charge of the membership database.

This position is a match for someone who:
Is goal-oriented
Works independently but can also motivate a team of direct and non-direct reports
Values integrity
Wants to work in a position that supports our not-for-profit and values nature and the environment
Is seeking a career rather than a job
Is a great verbal communicator
Possesses exceptional customers service skills on the phone, via emails and in person
Is able to laugh at yourself and with others


EXPERIENCE:
Proven track record of achievement in a sales environment
Background in the hospitality or tourism industry is a plus
Experience with database management is a plus
Can create presentations for both individuals/one-on-one and corporate sales
Campaign development to drive direct and indirect sales

IMPORTANT NOTES:
Previous employment references and background will be thoroughly checked prior to finalization of any job offer.

Reply to this ad with current/up to date resume and personalized cover letter. Extra credit for addressing the following in your cover letter.
* Your ability to sell an intangible product to business leaders.
* Why are you seeking a full-time, professional outside sales position?
* What specifically, about our position sparked your interest?
* When it comes to sales, are you more effective in person or over the phone, and why?

Job Type: Full-time

Pay:
• Commensurate with experience

Schedule:
• Monday to Friday with weekends required for garden events as scheduled. Evening and weekend work may be required during peak membership drives or holidays due to increased membership sales.

Direct Reports
• One direct report: database manager

Education:
• Bachelor\\\\\\'s (Preferred)

Experience:
• Sales Experience: 1 year (Preferred)
• Blackbaud software experience a plus

Work Location:
• One location (offsite appointments and sales calls also required; mileage reimbursed)

Company\\\\\\'s website:
• www.lauritzengardens.org

At Lauritzen Gardens we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Positions available:
1

Posted on:
April 15, 2021