Job Listing:

Retail Sales

Millard Lumber Inc.

Millard Lumber Inc.


Job title:
Retail Sales

Job level:

Job description:
Who are we? We are More Than Lumber. Millard Lumber. Our business provide basic building materials and continually add product lines and services that provide quality and efficiency to both professional and homeowners.

More Than Lumber. Opportunity. We are looking for the right team player. Do you enjoy providing high customer service, delivering high quality products while working in a fast-paced environment?

Apply for a rewarding career with an industry leader in building materials! Visit

Position Summary

Provide retail sales assistance and product information on building materials and related merchandise to customers and sales staff.

Position Essential Duties and Responsibilities

 Greet and assist customers with counter sales, questions on product and any other information as needed.
Perform customer service to customers and staff by phone, person and to provide information about products or services, sales and questions.
Lookup parts via computer lookup, catalogue, or manufacturer/distributor website
Contact suppliers for availability and cost on special order products
Provide timely follow-up to project quotes and estimates
Coordinate jobsite deliveries with respective dispatch department
Filling customer backorders and contacting customers when parts are received.
Promotes and sells new or additional services or products to meet customer’s needs
Take and enter orders, cancel orders and process returns and will call orders
Maintain cash drawer and issues receipts, refunds, credits or change due to customers
Process returns, exchanges, quotes, sales orders, credits, purchase orders, stock receipts, work orders and stock transfers.
Provide and maintain an adequate supply of product literature and a product information on building materials and associated inventory.
Stock shelves and price mark them and any additional merchandise
Clean, organize and stock showroom and counter area
Knowledgeable of promotions by store or manufacturer
Assist other departments and sales staff with products and services offered
Assists with preparing and maintaining merchandise displays
Clean, maintain and operate tools, equipment, supplies and storage areas to ensure compliance with safety regulations
Perform other duties and responsibilities as required and assigned.


 High School Diploma or GED
Previous experience with building materials and related items preferred
Experience with computers, emails, cash register and other office machines (fax, printers and copiers)

Other Requirements

 Must Pass pre-employment drug screen and physical
Work morning/evening hours during the week, required weekends and overtime
Maintenance of regular attendance

Knowledge, Skills and Abilities

 Knowledge of company products sufficient to look up/reference parts, products or components
Excellent Verbal & Written Communication along with basic data entry/keyboard skills.
Knowledge of principles and processes for providing customer service. This includes customer needs and meeting quality standards for services.
Ability to concentrate and attend to detail amidst busy work environment
Ability to work as an individual and as a team to meet productions goals.
Willing to obtain other training if deemed necessary in performance of responsibilities and continuing education.

Working Conditions and Physical Requirements

 Work is in a retail environment indoor and outdoor, subject to temperature variations, hazardous chemicals, mechanical parts, increased noise levels and dust.
Employee must have clear, close vision for reading and computer/scan work. Must be able to safely squat/bend/climb. Will occasionally lift/ push/pull up to 75 lbs., grasp, talk, hear and stand/walk for prolonged periods. Job may require reaching at or above shoulder level and below waist.

Apply for a rewarding career with an industry leader in building materials! Visit

Positions available:

Posted on:
July 29, 2022